Search Solo Products, Services and others Overview of the Site Design and Build a Career Contact us for customer service and other feedback info SRN Micro Privacy Statement

 


  • How to protect your pen drive ( USB device ) from viruses
  • How to manually update your DAT files
  • When a virus is found in memory what to do
  • How to solve "File I/O Error" problem
  • How to protect your pen drive from viruses

    Now-a-days pen drive viruses are spreading rapidly. Most of the pen drive viruses create an autorun.inf file in the root of the pen drive folder to load automatically when the pen drive is inserted in the system. You can create a folder named autorun.inf in the root folder of pen drive to overcome this problem. Set this folder to read only, system and hidden by using attrib +h +r +s autorun.inf at the command prompt of the pen drive. Also you can hold SHIFT key to stop the execution of autorun.inf when you inserting the pen drive. Then you can run Solo virus control wizard to remove the infected files.

    Back to the Top

    How to manually update your DAT files

    First Method: Click mouse right button on the Solo Scheduler icon and select "Configure Scheduler". Scheduler icon will be there in the system tray near to the clock icon. Click " Update Now " button to download latest DEF files. You must have active Internet connection for this.

    Second Method: You can download and install the update file from the link Solo Update. By installing this update, Solo can protect your system from all latest viruses.

    Back to the Top

    When a virus found in memory what to do

    First method: Download and install Solo antivirus update from the link http://www.srnmicro.com/customers/update.htm . Then restart the system in SAFE mode. [ As soon as the BIOS has finished loading, continually tap the F8 key until the Windows Advanced Options menu appears. Using the cursor keys, scroll down to "Safe mode" and press Enter key. ]

    Run Solo antivirus scanner from Windows desktop and choose Scan and Clean option to clean infected files in SAFE mode. In case of backdoor or trojan , you need to choose Delete option in the Solo scanner to remove infected files.

    Second method: Start your system in SAFE mode with Command Prompt. [ As soon as the BIOS has finished loading, continually tap the F8 key until the Windows Advanced Options menu appears. Using the cursor keys, scroll down to "Safe mode with Command Prompt" and press Enter key.]. Run C:\WINDOWS\SOLOSCAN.BAT to call Solo emergency scanner. If you receive "Bad command or file name" message, download and save SOLOSCAN.BAT in C:\WINDOWS from the link Solo Emergency Scanner Bat File. Then start the machine in SAFE mode with Command Prompt and run C:\WINDOWS\SOLOSCAN.BAT to call Solo emergency scanner to remove viruses.

    It may be a false alarm too. Why?

    Back to the Top

    How to solve "File I/O Error" problem?

    If you try to clean an opened file this error will occur. You should quit all windows applications before cleaning a virus. It is advisable to start your system in SAFE mode. [As soon as the BIOS has finished loading, continually tap the F8 key until the Windows Advanced Options menu appears. Using the cursor keys, scroll down to "Safe mode" and press Enter key. ]

    Run Solo antivirus scanner from Windows desktop and choose Scan and Clean option to clean infected files in SAFE mode. In case of backdoor or trojan , you need to choose Delete option in the Solo scanner to remove infected files.